Return and Refunds
Because all INSTALLED UNIT orders are special order, once the order has been placed, there is a no cancellation and no refund and no return policy.
Once customer’s order is placed with INSTALLED UNIT COMPANY, it will be delivered and installed within an average of three to eight weeks. It is made clear with all customers that this is an “average” and there is no way for American Metal Buildings to guarantee a delivery or installation date for INSTALLED UNIT COMPANY products because it varies depending on the installation crew, transportation availability, weather, schedules, readily available inventory, and other possible unforeseen reasons. This is normal for this industry. When ordering through American Metal Buildings, you can rest assured that you will get your order as soon as possible.
American Metal Buildings is not responsible for the installation nor delivery for INSTALLED UNIT COMPANY orders. Customers who place an order with American Metal Buildings put a 10%-18% down payment on the order, which is not refundable for any reason. American Metal Buildings encourages all customers to research products, local area building codes, permitting and other possibilities before placing their order to prevent unforeseen issues. It is the responsibility of the customer to work with INSTALLED UNIT COMPANY to successfully schedule a delivery date according to the customers and INSTALLED UNIT COMPANY’s schedules.
The customer is also responsible for resolving any issues that may arise directly with INSTALLED UNIT COMPANY and not hold American Metal Buildings responsible for any manufacturers guarantees, warranties, installation issues, delivery times, and any other unforeseen problem(s) that could arise throughout the process. American Metal Buildings will work in good faith with the customer and INSTALLED UNIT COMPANY to assist in resolving issues if any develop as long as both parties are giving reasonable and conscious effort to resolve the issue.
American Metal Buildings takes great pride in selling INSTALLED UNIT COMPANY but are only hold responsibilities of a “dealer” for INSTALLED UNIT COMPANY. As a dealer, American Metal Buildings resolves the right to hold down payment(s) made to American Metal Buildings to be non-refundable. In the event the customer wishes to cancel the order placed with INSTALLED UNIT COMPANY, the 10%-18% down payment will not be refunded to the customer unless otherwise agreed by American Metal Buildings senior management.
Policies Customer Agree To By Accepting Order with American Metal Buildings
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